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Contracts - Documentation Leader (Cedar Rapids, IA - Hybrid)

Are you solution driven, tenacious and rise to the occasion? Do you enjoy challenging work while providing a high level of quality?

GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth.

GreatAmerica is structured in cross functional teams that allow individuals to make informed decisions that benefit the company and our customers. There is no doubt in our minds we are building the greatest company of its kind, offering the finest products and services available anywhere. When you are part of the GreatAmerica team, you are part of the future, part of an opportunity to grow professionally and to reach your potential while enjoying your work.

We are looking to add a key member to our Documentations team! 

Leadership position within the function responsible for providing guidance and support to Documentation Specialists with an emphasis on Team Member development and career growth.  In this role, you will create and encourage a culture of continual improvement including challenging of the status quo, root cause analysis, piloting new processes and encouraging ideas from all levels to drive GreatAmerica’s digital transformation.


As a Documentations Leader you'll: 

  • Promote the GreatAmerica Experience as standard practice.
  • Champion and support improvements within the function and company as needed, including but not limited to, sponsoring and leading functional initiative projects, ensuring we are in alignment with corporate strategic goals.
  • Lead Documentation functional jurisdictions (as assigned) to ensure continued growth and development of the function.
  • Hold frontline Team Members accountable for meeting expectations related to performance and culture.
  • Work with Documentation Team Members to set individual goals and to create Personal Development Plans that support their continued growth.
  • Complete performance reviews of Documentation Team Members (i.e. initial six month, mid-year, annual, etc.).
  • Manage and direct day-to-day operations of the function, reporting operational activity upstream.
  • Hold (at a minimum) monthly one-on-one meetings with team members to discuss their development and goals.
  • Actively participate in and/or lead functional and leadership meetings.
  • Build relationships and collaborate with Team Leaders and Functional Leader peers.
  • Hire and promote for technical and cultural abilities.
  • Consistent and proactive communication to Director and Business Unit Operations Leaders on successes, challenges, and changes in the areas that they lead.
  • Have in-depth understanding of the markets and industries we serve.


To be successful in this role you'll need: 




For all GreatAmerica team members:  Honesty/Integrity, Customer Oriented, Accountability, Tenacious, and Communication

Skills (Oral & Written), Adaptability


For this position: Passionate about coaching & development, strong communication skills, decision making, problem solving, works well under pressure, organizational skills, independent worker.


Education: Bachelor’s degree is preferred but not required.


Experience: Documentation experience is preferred but not required.


Skills and Abilities


Computer Skills: Knowledge of Vision, SalesForce, Microsoft Office-Outlook, Excel, SharePoint, PowerPoint etc., Ability to use T-Value and HP financial calculator.

 At GreatAmerica, we’re looking to grow our business through our people. Are you looking to grow your career? If so, submit your application at Be sure to fully complete the form, including your resume, and complete the Predictive Index assessment.