GreatAmerica Financial Services is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.

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Enterprise Technology - Advanced Salesforce Administrator (Des Moines, IA or Cedar Rapids, IA - Hybrid)
  

Does the idea of finding solutions and resolving challenging business problems appeal to you? Are you looking to join an ambitious and dynamic company?

GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth.

GreatAmerica is structured in cross functional teams that allow individuals to make informed decisions that benefit the company and our customers. There is no doubt in our minds we are building the greatest company of its kind, offering the finest products and services available anywhere. When you are part of the GreatAmerica team, you are part of the future, part of an opportunity to grow professionally and to reach your potential while enjoying your work.

We Are Looking to Add a Key Member to Our Enterprise IT Team!

As a member of a GreatAmerica Product team this role will be expected to ensure GreatAmerica leverages Salesforce as a key platform for many of its business processes.  As an owner of the Salesforce platform, one must understand the capabilities and products Salesforce offers for connecting the dots to achieve business goals. Primary activities are focused on understanding and configuring Salesforce based on best practices as well as GreatAmerica standards.

As an Advanced Salesforce Administrator, You’ll:

  • Be a Subject Matter Expert! Implement solutions and reusable assets in Salesforce Clouds through configuration, declarative programming and Apex programming to meet the solution design, Salesforce best practice and architectural standards. Deploy changes through DevOps CI/CD pipelines
  • Maintain the Health and Stability on the Platform! Provide day-to-day operational administration on Salesforce platform, environments and applications; activities include but not limited to upgrades, health and stability maintenance, performance tuning, managing users, cleansing and auditing data, managing advanced security, optimizing the usage of the platform, environments and applications, deploying and maintaining Apex codes, build complex reports, dashboards, process automation and Flows
  • Be Adaptable! Effectively prioritize and execute tasks in a high-pressure environment and excels at communicating shifts in prioritization.
  • Be a Mentor to the Team! Provide documentation, training, consulting and insights on Salesforce best practices, trends and upcoming features to GreatAmerica teams. Additionally, you will provide mentorship opportunities to the other Salesforce Admins!
  • Be Quality Focused! Design and execute the overall solution focusing on, but not limited to, Salesforce for the assigned projects and ensure quality of solution architecture. Ability to interpret, support, and enhance the org security setup including, but not limited to: User Accounts, Roles, Role Hierarchy, Sharing Rules, Profiles, Permission Set Groups, Permission Sets, Public Groups.
  • Be a Bridge Builder! Work with product teams, Product Owners, Enterprise Architects and Strategic Technology Group to review business drivers, needs, and strategies and understand implications to the Salesforce platform, environments and applications architecture.
  • Be Solution Driven! Work closely with the Salesforce Technical Product Owner, Solution Architects, Software Architects, and Software Engineers to ensure the solution follows best practices and architectural tenants established for the Salesforce platform and each solution is achieved as designed.
  • Have Leadership and Team Support! Work in an agile methodology with cross-functional team members, adhering to a shared Sprint schedule, standard agile ceremonies, as well as a common project tracking tool. Complete Sprint Stories within the assigned timeframe, working through any blockers with the team and leadership.

You’ll work hard, you’ll have fun and you’ll enjoy:

  • Career development and advancement opportunities through conferences, training and other skill development opportunities.
  • Applying your technical knowledge of the Salesforce Platform, resulting in a win-win solution for our customers and GreatAmerica.
  • A strong organizational culture focused on our greatest asset: you!

To be successful in this role you’ll need:

  • A bachelor’s degree in Information Systems or Equivalent (required)
  • Salesforce Administrator certification (required)
  • 5 years of practical work experience with the Salesforce Platform (required)
  • Advanced Salesforce Admin & Platform App Builder certifications (preferred)
  • Experience in Sales Cloud, Service Cloud and Experience Cloud.
  • Experience communicating application solutions and strategies, as well as implications, to both technical and non-technical teams, as well as leadership.
  • Have advanced knowledge in declarative programming, Salesforce APIs and SOQL.
  • Deep analytical understanding of Salesforce including the Software Development Life Cycle, data modeling and cloud-based environments.
  • Strong attention to detail and ability to create & follow documentation
  • Superior organizational skills and a strong sense of urgency
  • The ability to solve problems and be inquisitive

At GreatAmerica, we’re looking to grow our business through our people. Are you looking to grow your career? If so, submit your application at www.greatamerica.com/careers. Be sure to fully complete the form, including your resume, and complete the Predictive Index assessment. 

This position is not eligible for sponsorship for employment authorization.