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Digital Technology - Program Manager (Cedar Rapids IA)
  

GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth.

GreatAmerica is structured in cross functional teams that allow individuals to make informed decisions that benefit the company and our customers. There is no doubt in our minds we are building the greatest company of its kind, offering the finest products and services available anywhere. When you are part of the GreatAmerica team, you are part of the future, part of an opportunity to grow professionally and to reach your potential while enjoying your work.

The Planning & Governance branch of IT is seeking an experienced and energetic Program Manager who is passionate about leading complex, multi-sourced, interdependent transformative programs and driving the programs to successful outcomes for our employees and customers.  The Program Manager will be responsible for shaping the approach to delivery; managing team members’ activities across multiple functions; balancing decisions impacting business outcomes, scope/cost/schedule, risk and quality; reporting on program KPIs, and producing timely results.  If leading tip of the spear programs that deliver next generation digital business solutions sounds exciting, this may be for you!

Responsibilities:

  • Lead digital transformation programs, including approach definition, scope and task management, opportunity and risk management, deliverables and performance
  • Partner with sponsor to communicate program goals, objectives and outcomes
  • Build mutually-beneficial partnership with peer program delivery leaders from strategic Suppliers
  • Facilitate stakeholder and delivery team alignment to cultivate a shared vision for program outcomes, and joint prioritization of scope and delivery activities
  • Establish and maintain recurring communications regarding pertinent program activities for key leaders and stakeholders
  • Develop program-level business and IT resource plans
  • Oversees the execution of program activities, dependencies, and conflict resolution
  • Ensure creation and upkeep of artifacts through the lifecycle of the program
  • Manage the program budget and expenditures within the plan
  • Provide overall program governance, including management reports on performance indicators and associated corrective action needs
  • Lead program reviews with sponsor and stakeholders to ensure clarity of status, awareness of concerns, and alignment on key decisions
  • Continually seek opportunities to strengthen and simplify practice area

 

Position Qualifications

Competencies:

Honesty/integrity, customer-oriented, collaborative, adaptable, curious, analytical, proactive problem-solver, aptitude for learning and listening, accountable, self-managing, technical aptitude, remaining calm under pressure, diplomatic, and outstanding English communication skills (oral & written) across all levels in the organization.

Education:

Experience:

  • Ten or more years of experience in IT
  • Seven or more years in diverse roles including leadership responsibilities for major programs
  • Demonstrated success leading multi-sourced teams and a range of program types
  • Illustrated experience liaising across roles and organizations, including managing among senior leaders
  • Demonstrated understanding of program management techniques and methods
  • Experience with one or more project management methodologies (e.g. PMI, PMBOK, PRINCE2, agile)
  • Knowledge of project planning tools with evidence of practical application

     Skills and Abilities

  • Exceptional leadership, relationship, and communication skills
  • Excellent analysis and problem-solving skills
  • Storyteller who can explain program and associated activities and statuses
  • Influencer with strong negotiation, motivational, and organizational sensitivity skills
  • Collaborator who fosters environment of commitment, pride, trust, and delivery
  • Organizer with outstanding planning, facilitation, and time management skills
  • Strong business acumen
  • High level understanding of systems architecture concepts and emerging technologies
  • Deep curiosity of how organizations drive digital business
  • Build and maintain networks and support channels

    Computer Skills:

  • Excellent knowledge of MS Office productivity suite
  • Knowledge of ServiceNow and Jira preferred
  • Understanding of core software applications (Salesforce, Infolease, Informatica) and infrastructure (Cloud, network, database) is desirable