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Systems - Technology Program Manager (Cedar Rapids, IA)
Position Summary

About GreatAmerica

GreatAmerica is a national commercial equipment finance company dedicated to helping manufacturers, vendors and dealers be more successful and keep their customers for a lifetime. While GreatAmerica has grown to more than 600 team members, our entrepreneurial spirit remains and endless opportunities lie ahead. We have experienced unparalleled year over year growth since our founding in 1992.

GreatAmerica is structured in cross functional teams that allow individuals to make informed decisions that benefit the company and our customers. There is no doubt in our minds we are building the greatest company of its kind, offering the finest products and services available anywhere. When you are part of the GreatAmerica team, you are part of the future, part of an opportunity to grow professionally and to reach your potential while enjoying your work.

About the Role:

This position is responsible for the successful delivery of long term, strategic initiatives within the specific business capabilities they support at GreatAmerica. Working with decision makers, the Technology Program Manager will recommend, develop and implement technology solutions for both internal and external customers. 

A thorough understanding of GreatAmerica’s business capabilities and the current technology will be expected.  In order to provide recommendations for the implementation of the identified initiatives, it will be necessary for this role to understand gaps between the current functionality and what is needed for the future. 

This role will apply proven communication, analytical and problem-solving skills in a self-driven environment.  Working with decision makers within the supported business capabilities, the Technology Program Manager will act as a trusted adviser to evaluate the proposed initiatives, recommend solutions, coordinate the implementation of those solutions, and facilitate a successful transition to IT support.  Internally, the candidate must create and maintain strong relationships with key stakeholders within the supported business capabilities. 

Essential Functions

  • Business Capabilities Management
    • Knowledgeable in supported business capabilities to translate business needs into requirements for successful development of technology solutions
    • Understanding of supported business capabilities to effectively collaborate with internal customers and stakeholders
    • Maintain awareness of changes that have an impact on the overall business capabilities to plan and prioritize accordingly (e.g. projects, interdependencies, maintenance, enhancements)
    • Serve in a solutions-oriented role, promoting change and process improvement
    • Work with Strategic Technology to ensure solutions in the supported business capabilities are exceeding the needs of our customers
    • Manage benefits realization to ensure business capability needs are being met by projects and enhancements
  • Project Management
    • Understand business and technology needs to deliver solutions that meet the business objectives and align with the Enterprise Architectural Tenets
    • Conduct business requirement sessions to understand current and future business needs
    • Serve as the primary point of contact to maintain a strong and collaborative relationship with all project stakeholders
    • Actively manage projects per established standards and procedures
    • Work with leadership to acquire needed resources to effectively execute the project
    • Remove roadblocks in order to ensure success on moving projects forward
    • Manage changing priorities and address issues quickly and professionally
    • Effectively communicate project status (e.g. status reports, deliverables, issues)
    • Adapt to different project management and development methodologies (agile, waterfall, hybrid)
    • Extended hours may be required to meet deadlines
    • Performs additional duties as required


  • Proven project management skills (agile, waterfall, hybrid)
  • Must be systems oriented, enjoy working with new tools and be a self-motivated learner
  • Ability to diffuse tension among and between project teams should it arise
  • Ability to interface and facilitate third party vendor relationships
  • Ability to define and effectively negotiate third party vendor contracts (e.g. MSA, SOW, etc.)
  • Combination of business acumen and technical knowledge
  • Entrepreneurial attitude, with the ability to thrive in a fast-paced work environment
  • Demonstrated self-starter who is goal oriented, a critical thinker and a creative problem solver
  • Strong negotiation skills and ability to develop and manage stakeholder expectations
  • Ability to work with internal stakeholders to build consensus
  • Must be able to multi-task and have a combination of organizational and analytical skills
  • Should have experience managing cross-company business relationships
  • Effectively displays solid leadership skills and the ability to influence without authority
  • Strong sense of urgency and follow through in addressing issues
  • Excellent interpersonal and relationship building skills to build credibility
  • Exceptional communication skills (both verbal and written)
Position Qualifications



For all GreatAmerica team members:  Honesty/Integrity, Customer Oriented, Accountability, Tenacious, Communication Skills (Oral & Written), Adaptability


For this position: Active Listening; Analytical Skills; Assertiveness; Decision Making; Detail Oriented; Leadership; Persuasive; Presentation Skills; Problem Solving; Project Management; Relationship Building; Technical Aptitude


Education: Bachelor’s degree in Information Systems, Business Administration or equivalent required.  Master’s degree or relevant continuing education preferred.


Experience: Minimum 8 years of work experience in process development and project execution.  Strong familiarity with software development lifecycle methodologies.  Strong familiarity with financial software or systems.  Demonstrated experience in personnel management.


Skills and Abilities


Computer Skills: Advanced knowledge of the Microsoft Office Suite.