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Systems - Director, Project Portfolio Management (Cedar Rapids, IA)
  
Position Summary

About GreatAmerica

 

GreatAmerica is a national commercial equipment finance company dedicated to helping manufacturers, vendors and dealers be more successful and keep their customers for a lifetime. While GreatAmerica has grown to more than 600 team members, our entrepreneurial spirit remains and endless opportunities lie ahead. We have experienced unparalleled year over year growth since our founding in 1992.

 

GreatAmerica is structured in cross functional teams that allow individuals to make informed decisions that benefit the company and our customers. There is no doubt in our minds we are building the greatest company of its kind, offering the finest products and services available anywhere. When you are part of the GreatAmerica team, you are part of the future, part of an opportunity to grow professionally and to reach your potential while enjoying your work.

Position Summary

Provides leadership for Project Services team, which includes IT Project Managers, Business Analysts, and Technology Program Managers.  Responsible for driving excellence in all roles of Project Services.  Creates enduring partnerships with customers, delivers superior customer service, and provides an environment in which the team meets or exceeds its goals. Responsible for overall IT project portfolio management and governance, providing leadership, coordination and management of Project Services processes and functions.  

Essential Functions

The role leads and oversees four practice areas in Enterprise IT; Project Portfolio Management, Program Management, Project Management, and Requirements Development.

Portfolio Management

  • Establish, implement and maintain standards to oversee lifecycle from intake to benefits realization
  • Conduct project reviews and consistently monitor projects to ensure they are delivered in scope, on time, and within budget
  • Accountable for standards in intake, approval, and prioritization process, ensuring consistency through the processes for all Domains/Idea Forums
  • Consulted and provides input to Solution Delivery Lifecycle Standard
  • Responsible for IT project budgeting and PPM staffing needs
  • Identify key portfolio performance indicators and consistently monitors according to those metrics.  When necessary, take corrective action when metrics are not met.
  • Accountable for adherence to governance and standards throughout all projects
  • Responsible for organizational visibility into the project portfolio
  • Responsible for IT project portfolio reporting
  • Responsible for planning and forecasting project resource needs and capacity. Collects, communicates, and forecasts project timing and resource allocation.
  • Ensures resource allocation is well coordinated and resource capacity is understood.  Communicates resource gaps.
  • Ensure Project Services team meets and/or exceeds defined metrics and KPIs
  • Responsible for planning, implementation and management of Project Portfolio Management strategy for Enterprise IT
  • Stakeholder in planning and execution of strategic initiatives for Enterprise IT

Program Management

  • Establish, implement and maintain program management expectations
  • Accountable for strong working relationships between Technology Program Managers and Business Domain Owners
  • Accountable for completion of Domain Technology Roadmaps
  • Knowledge of supported business capabilities to effectively collaborate with internal customers and stakeholders
  • Accountable for Monthly Technology Reports by Domain

Project Management 

  • Establish, implement and maintain project management methodologies and oversee all project stages
  • Develop and communicate best practices, techniques, and tools for project planning and execution, communication, key performance indicators, and benefits realization
  •  Serve as a resource to identify and resolve issue and conflicts between projects and dependencies
  • Influence stakeholders to drive action and accountability for assigned work

Business Analysis

  • Establish, implement, and maintain Standards for Business Analysis and ensure standards are supported through artifacts
  •  Develop and communicate best practices, techniques, and tools for requirements development

 

General Leadership

  • Responsible for driving continual process improvement
  • Provides and/or coordinates appropriate training and development opportunities for all roles
  • Ensures skills and certifications are in line with the overall needs of the team
  • Responsible for the team’s hiring process and coordinates team involvement in the selection of new team members.  Makes the final decision to hire, with input from the team and Human Resources as appropriate
  • Proactively addresses basic performance or conduct issues in an appropriate and timely manner consistent with TMIP
  • Oversees shared team responsibilities (i.e., team coverage, effective team meetings, report review, contests, celebrations, etc.) to ensure team effectiveness and engagement
  • Involved in cross functional team efforts as required and assigned
  • Performs other duties as identified

Attributes

  • Lives the GreatAmerica principles
  • Focus on individual competencies and capabilities
  • Process oriented to define and standardize processes
  • In depth understanding of how technology supports business processes
  • Focus on understanding customers’ needs and managing stakeholder expectations
  • Must be systems oriented, enjoy working with new solutions and be a self-motivated learner
  • Entrepreneurial attitude, with the ability to thrive in a fast-paced work environment
  • Demonstrated self-starter who is goal oriented, a critical thinker and a creative problem solver
  • Ability to work with internal stakeholders to build alignment
  • Effectively displays solid leadership skills and the ability to influence without authority
  • Strong sense of urgency and follow through in addressing issues
  • Excellent interpersonal and relationship building skills to build credibility
  • Exceptional communication skills (both verbal and written)
Position Qualifications

Position Qualifications

Education: Bachelor’s degree in Information Systems, Business Administration or equivalent required.  Master's degree or relevant continuing education preferred             

Experience: Minimum 8 years practical work experience in project management/program management role or equivalent business experience in a complex business and systems environment.  Knowledge of project and program management methodology and techniques.  Experience with operational aspects of Information Technology required.  Broad understanding of software development, business analysis and project management concepts required. 

Skills and Abilities

Computer Skills: Microsoft Office Suite. 

Other Requirements: PMI's Project Management Professional (PMP), PMI’s Portfolio Management Professional (PfMP), knowledge of Agile frameworks, and knowledge of ITIL framework.