Education, experience and skills required:
For this position you must be a high school graduate or equivalent. Proficiency in Microsoft Office Suite is required. Completion of Kirkwood’s Customer Service Certificate training program or 6 months of customer service experience is a plus. Bilingual candidates, fluent in Spanish, are encouraged to apply.
Competencies for all GreatAmerica team members: Honesty/Integrity, Customer Oriented, Accountability, Tenacious, Communication Skills (Oral & Written), Adaptability.
Competencies for this position: Service Oriented, Ethical, Competent, Achiever, Problem Solver, Numerical, Empathetic, Team Oriented, Positive, Persuasive, Professional, Solution Driven
Computer Skills: Experience with Microsoft Office Suite and ability to learn new systems.
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