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Vendor Operations Analyst (Cedar Rapids, IA)
Position Summary

The Vendor Operations Analyst is a member of the team that monitors, evaluates and manages Operational Risk within GreatAmerica’s different businesses.  The selected candidate will develop a deep understanding of GreatAmerica’s vendor relationships (including completing reviews of material vendor relationships/programs consistent with policy), as well as participate in monitoring, evaluating and reporting on other risk areas that could potentially impact GreatAmerica (portfolio, supplier, etc.).  This position requires a candidate who has (or wants to develop) a high level of business acumen that include Credit, Finance, IT, and Auditing. 

Essential Functions


  • Audit the initial approval of new vendor relationships to ensure vendor approval policies are being followed and to identify specific risks that should be monitored.
  • Act as a resource to Business Unit Operations Leaders and Senior Leadership to assist in the monitoring and analysis of identified risks and performance metrics.
  • Analysis of operating statistics and portfolio quality/performance of vendor relationships and national programs, making recommendations to mitigate risks and/or improve profitability.
  • Regular monitoring of vendor and national program performance to ensure compliance with vendor agreements and commitments.
  • Completing written reviews of vendor relationships/programs, making recommendations to improve operational efficiencies, mitigate risks, and/or improve profitability.
  • Proactively monitor portfolio characteristics to identify potential risks to GreatAmerica (i.e. prefunding, pass-through billing, new assets financed, overbooks, new manufacturers, etc.).
  • Act as an operations resource in the development of process improvements, with a particular focus on helping to identify areas where automation can reduce the potential for errors and mitigate risks.
  • Assist in the approval and monitoring of third party suppliers to GreatAmerica, including Collabrance and Portfolio Services Group.
  • Facilitate administrative and portfolio changes related to vendor acquisitions.
  • Act as an operational resource in the on-boarding of portfolios purchased by GreatAmerica.
  • Perform credit and risk analysis of the backup servicing opportunities within the Portfolio Services Group.
  • Proactively identify and facilitate learning opportunities for team members specific to processes, programs and trends.
Position Qualifications


For all GreatAmerica team members:  Honesty/Integrity, Customer Oriented, Accountability, Tenacious, Communication Skills (Oral & Written), Adaptability           

For this position: Detail Oriented, Accuracy, Research and Analytical Skills, Oral and Written Communication, Decision Making, Business Acumen, Time Management, Ability to Multitask and Prioritize, Resource Management

Education: Bachelor’s degree or equivalent work experiences 

Experience: 2-4 years of experience in lending, corporate operations or risk management is preferred.  A background in finance or underwriting/credit adjudication is a plus.


Skills and Abilities

Computer Skills: Microsoft Office, Excel, PowerPoint, Infolease           

Other Requirements: Candidate must possess strong analytical skills, an ability to work independently, inquisitiveness about different aspects of GreatAmerica’s businesses, desire to help others, and interpersonal skills that allow the candidate to work collaboratively with both internal and external customers.