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Quality Assurance Lead (Cedar Rapids, IA)
  
Position Summary

About GreatAmerica: 

GreatAmerica is a national commercial equipment finance company dedicated to helping manufacturers, vendors and dealers be more successful and keep their customers for a lifetime.  While GreatAmerica has grown to more than 550 team members, our entrepreneurial spirit remains and endless opportunities lie ahead.  We have experienced unparalleled year over year growth since our founding in 1992 and have every intention to continue that growth into the future. This growth will continue to allow for new opportunities for our internal team members, as well as the external community. GreatAmerica is structured in cross functional teams that allow individuals to make informed decisions that benefit the company and our customers.   There is no doubt in our minds we are building the greatest company of its kind, offering the finest products and services available anywhere.  When you are part of the GreatAmerica team, you are part of the future, part of an opportunity to grow professionally and to reach your potential while enjoying your work.
GreatAmerica has consistently received top ratings on Glassdoor as an employer of choice. We have received DecisionWise’s Best Practices Award for Employee Engagement and will continue to keep employee turnover well below the industry average.

Position Summary

Join the GreatAmerica team as a Quality Assurance Lead! You’ll have the exciting opportunity to build out our quality assurance role and future test team, while identifying tools and processes. Your goal is to champion the quality mindset and to ensure quality is built into each phase of the software development and solution support life-cycles. 
You will collaborate with key business and IT stakeholders for each initiative, and will be a strong advocate for our customers. You will be working with an exceptional group of individuals and collaborate on ensuring that the final solution delivered provides an outstanding experience for your customers. You’ll have the opportunity to work on new technology implementations of leading software solutions, such as enterprise information management, Salesforce, Mulesoft, Informatica etc. Our current projects include redefining the future business processes and supporting technology solutions.

Responsibilities: 

  • Oversee all test activities, including those performed by analysts and end users
  • Train and mentor team members across multiple functions on what “good” testing looks like
  • Review business and technical requirements and high-level design for completeness, and become a subject matter expert on as-requested and as-implemented solutions
  • Establish test plans for each initiative, and review the plans with key stakeholders for feedback and alignment
  • Define test environment and test data needs
  • Recommend schedule for test phase of the software development lifecycle
  • Provide estimates for test planning, test case creation, and test execution
  • Assess trends to establish heuristics for test effort estimation
  • Author suites of test cases for new and existing features, integrations, and one-time data conversions and migrations
  • Use industry standard tools to automate tests, where applicable
  • Perform manual testing as required
  • Coordinate user acceptance testing, and assist end users as needed
  • Troubleshoot, triage and communicate defects found, and verify fixes align with expectations
  • Ensure test activities are completed per expectations
  • Analyze and report quality measurements and statistics, and provide a “go – no go” recommendation for each phase of a project
  • Verify quality assurance procedures are followed throughout the software development lifecycle
  • Identify and recommend areas for quality and efficiency improvements
  • Assess test escapes and enhance test plans and test suites for future prevention
  • Drive a mindset of continuous improvement for processes and solutions
  • Participate in cross-functional discussions to review the impact of application changes
  • Communicate effortlessly with BU and IT stakeholders
  • Live the GreatAmerica principles; participate in shared team responsibilities (i.e., team coverage, effective team meetings, report review, contests, celebrations, etc.) to ensure team effectiveness
  • Perform other duties as assigned

This role may need to work outside of 8:00 - 5:00 hours to support solution deliveries.

Position Qualifications

Education: Bachelor’s degree required. 

Experience:

  • Minimum 8 years direct experience in the implementation of quality assurance standards for software testing
  • Minimum 2 years direct experience validating system integrations
  • Minimum 3 years direct experience as a lead tester for major application releases
  • Strong knowledge of system testing best practices and methodologies
  • Experience (formally or project-based) leading teams from various functions

Skills and Abilities 

Computer Skills:

  • Excellent PC skills are required
  • Experience with core software applications (Infolease, Informatica, Microsoft, MuleSoft, OnBase, Salesforce, and Tableau) is desirable
  • Technically fluent in programming languages including Java, .NET, SharePoint, SQL is desirable

Competencies:

Excellent written and verbal communication skills are required.

Honesty/integrity, customer oriented, collaborative, remain calm under pressure, accountability, tenacious, aptitude for continual improvement, communication skills (oral & written), adaptability, aptitude for listening, leadership, interpersonal, judgment, relationship building, decision making, team player, and technical aptitude.